Configure the Default Account Company Search to Include Accounts Closed or in Collections

  1. Select Billing Administration > List from the Top Menu.
  2. Select Next from the Context Menu until the searchs List is in view.
  3. Choose the searchs List.
  4. Chose the Account Company List Item.
  5. Remove all data from the Description box.
  6. Paste the following into the Description box.
    ?FORM=genericidx&action=account&searchfield=account_company&filter_types=0,0,0&sortingtxt=account_company:1,account_clname:1,account_cfname:1,account_number:1&searchoperator=1&searchval=
  7. Click Save.
  8. Verify Result.
    1. Reload the web page.
    2. Perform an Account Company search.
    3. Select Refine Search from the Context Menu.
    4. Verify the only Filter Field is Company.