Payments and Refunds / Concepts |
Checks can be entered (posted) in a number of ways. When the number of checks to process is low, the customer service representative may locate the customer’s account and post the checks by data entry on each of the respective account pages. See Book a Payment while Viewing an Account
When the number of checks to process is numerous, the customer service representative may instead use a special batch payment entry interface. This interface is designed to limit the navigation and entry so the process is easier and faster to perform. See Book Payments for Multiple Accounts
BillMax can also load checks from payment files that are either provided by the external vendors (a bank's "lock box" service for instance) or derived from a check scanning process.