Configure Service Availability
-
If the Customer Portal REST endpoint prequalify is to be
used, set up a Remote Application for the Customer Portal. See Setup the Customer Portal (CentOS 7).
-
If, when creating an Account using the Staff Portal, it is desired Service
Availability Determination be done by default, set the Account Profile setting
Check Service Availability to
Yes.
-
At least one Queue must be created. See Ticketing.
-
Edit the BillMax ServiceAvailability List and specify the
numeric values for:
- VirtualCompany
- The Virtual Company to which new Accounts will be added. If not
specified, the Virtual Company of the Remote Application for Service
Availability will be used.
- Profile
- The Account Profile which will be assigned to new Accounts. If not
specified, the Account Profile of the Remote Application for Service
Availability will be used.
- Queue
- If no Service Availability Sources are defined, the number of the Queue to which a
new installation Ticket will be assigned.
- Issue
- If no Service Availability Sources are defined, the number of the Issue of a new
installation Ticket. If not specified, no Issue will be set.
- Technology
- If no Service Availability Sources are defined, the number from the
List infrastructuretechs for the User
Technology setting.
-
Edit the file /usr/local/billmax/portal.v2/config/edge.php
and set value for the following:
- SA_previewservices
-
- yes
- Names and prices of Service Definitions with a both
Sell Online and
Preview Online will be shown
if the customer can get service.
- SA_additionaldata
-
- yes
- Additional form fields to capture data will be displayed
if the customer can get service. Data that has the
attribute data-note will be captured
as a Ticket Note, User Location Note and Account Note.
To modify what data is captured, edit the blade
/usr/local/billmax/portal.v2/resources/views/BillMax/Portal/TC.blade.php#coverage.
- SA_landing
- The Customer Portal REST endpoint after a successful registration.
Typically this will be shop.
