How BillMax Solves Key ISP Billing Challenges

BillMax is a Customer Relationship Management(CRM) system built specifically for Internet Service Providers (ISPs), optimizing billing and customer management to improve efficiency and boost revenue opportunities.

Customer Management

Follow a customer’s complete life cycle with BillMax’s comprehensive business processes. Track your customer from an initial inquiry, through scheduling of a technician, billing, payment processing, and correspondence to resolve any issues.

Improved Customer Experience

BillMax uses automation throughout its software to reduce errors in billing, allow for automatic service provisioning and improve cash flow. Offer better customer service with less administrative burden through BillMax’s automatic reminders, overdue notices, referral rewards, and expiring discounts. Customer’s can use our intuitive customer portal to sign up and manage their services all on their own.

Comprehensive View of Your ISP Business

Gain insight into history, trends, opportunities, and health of your ISP business through BillMax reports. Reporting for taxing and government authorities is included. BillMax will help you avoid letting small problems multiply.

Integrations for the Ultimate ISP Billing Solution

Extend BillMax or integrate it with other third-party applications for a ‘best of breed’ system. We have many integrations and will help you tailor BillMax to your specific needs and budget. Our powerful REST API provides even greater flexibility, allowing seamless integration with external systems and customization options to fit your unique requirements.

Lower Operating Costs

BillMax helps your ISP grow without the need to add more staff. Our platform is built to scale, making it suitable for businesses of all sizes, from startups to ISPs managing tens of thousands of customers and beyond.