Latest News, Innovations, and Announcements from BillMax
BillMax Billing Solutions Now Offers Broadband Labels Functionality
Fort Worth, Texas – Oct. 1, 2024 – BillMax Billing Solutions, a software company for
internet and VoIP providers, now offers clients an easy way to create, manage, and store the FCC required Broadband Labels.
To support the new FCC requirement for Broadband Labels, BillMax has implemented a way to create a label for each stand-alone mass-marketed broadband access service plan. BillMax’s easy to use solution offers ISPs a streamlined way to provide clear, accurate, and standardized information to customers. This service not only simplifies regulatory adherence but also supports the requirement of storing each label for a minimum of two years in an archive that is retrievable in an effortless way.
BillMax creates a CSV file to make the information in the labels machine-readable to enable third parties to easily collect and aggregate data for the purpose of creating comparison-shopping tools for consumers as required. When labels are published, an HTML file is written with all labels so they can be added to a website. BillMax also has a REST API endpoint to retrieve the label for a certain service for an individual customer in an online portal.
“We’re excited to offer this complete service to our clients so they can meet the FCC requirements easily”, said Ellen Slezak, Account Manager. “Following the FCC guidelines to serve those customers seeking service is essential. Allowing customers to see their broadband label on the portal will build trust with current customers.”
BillMax Billing Solutions helps businesses, particularly the ISP and VoIP verticals,
manage a customer’s life cycle to improve customer service, reduce costs, and lower
administrative overhead. Since 1998, BillMax has completed hundreds of installations
for clients around the world. The BillMax team works closely with clients to put in place
a solution to meet their particular needs. More information at billmax.com.
Contact sales@billmax.com for more information.
BillMax Billing Solutions Now Offers a REST API
Fort Worth, Texas – Oct. 1, 2024 – BillMax Billing Solutions, a software company for
internet and VoIP providers, now offers clients a REST API allowing them to easily automate billing processes, retrieve real-time data, and manage accounts efficiently from any platform or application.
BillMax’s REST API allows seamless integration with our billing solutions, offering developers a standardized way to access and manipulate customer data, billing information, and service provisioning. Explore our Swagger page to interact with our API endpoints in a user-friendly environment, where you can test requests, view responses, and understand how to integrate our robust billing functionalities into your applications effortlessly. Whether you’re looking to automate billing processes, retrieve customer insights, or enhance service delivery, our RESTful API and Swagger page provide the tools you need for efficient and scalable integration.
“We’re please to offer this API to our clients so they are better able to serve their
customers,” said Paul Slezak, CEO. “Being able to quickly, easily and seamlessly integrate sales, marketing, provisioning and other 3rd party solutions is critical in these days of rapid development.”
BillMax Billing Solutions helps businesses, particularly the ISP and VoIP verticals,
manage a customer’s life cycle to improve customer service, reduce costs, and lower
administrative overhead. Since 1998, BillMax has completed hundreds of installations
for clients around the world. The BillMax team works closely with clients to put in place
a solution to meet their particular needs. More information at billmax.com.
BillMax Billing Solutions Now Offers AWS Email Services
Fort Worth, Texas – Oct. 1, 2023 – BillMax Billing Solutions, a software company for internet and VoIP providers, now offers clients an optional service featuring Amazon Web Services Simple Email Service (AWS SES).
Using AWS SES through BillMax has advantages over sending email through a standard mail system, including a greatly improved delivery success rate, reduced administrative burden, status tracking, scalability to tens of thousands of emails, and reputation management for emails sent. BillMax staff will handle proper setup of DNS, SPF alignment, and DKIM signatures so emails are more likely to be received by mail servers and not bounced or placed in spam folders. Emails can be configured to originate with dedicated IP addresses so bad practices of other senders won’t adversely affect the sending domain’s reputation.
“We’re excited to offer this service to our clients so they are better able to serve their customers,” said William Schoolfield, Vice President of Business Development. “Sending customer communications and knowing they are received and read is an essential part of every business. Offering this service will raise the success and clarity of reaching customers.
BillMax Billing Solutions helps businesses, particularly the ISP and VoIP verticals, manage a customer’s life cycle to improve customer service, reduce costs, and lower administrative overhead. Since 1998, BillMax has completed hundreds of installations for clients around the world. The BillMax team works closely with clients to put in place a solution to meet their particular needs. More information at billmax.com.
BillMax Billing Solutions Partners with Avalara to Automate Tax Compliance
Fort Worth, Texas – March 1, 2023 – BillMax Billing Solutions, a software company for internet and VoIP providers, today announced it has partnered with Avalara, a leading provider of tax compliance automation software for businesses of all sizes.
BillMax Billing Solutions is now part of Avalara’s “Certified for AvaTax” program, which features integrations that perform at the highest level, providing the best possible customer experience. As a result of this partnership, BillMax clients can now choose Avalara’s AvaTax to deliver sales and use tax calculations within existing business applications at the time of checkout or billing — in real time. And, Avalara Returns to automate the indirect tax returns filing process, saving businesses time and money while reducing risk.
BillMax Billing Solutions offers BillMax 2023 as a Customer Relationship Management (CRM) system designed specifically for internet and VoIP providers. BillMax 2023 follows a customer’s complete life cycle and promotes automation for billing, service provisioning, and payment processing. This latest platform gives a comprehensive view of business so small problems do not multiply. It can be extended or integrated with third party application such as Avalara, for a “best of breed” approach. BillMax provides an innovative billing solution paired with flexibility, customization and client support.
“We’re excited to partner with Avalara to provide our clients with an automated way to calculate taxes and fees,” said Paul Slezak, CEO of BillMax Billing Solutions. “Managing sales tax manually is complex and costly, especially for our clients who have expanded to multiple states. Our integration with Avalara helps our clients efficiently achieve compliance so they can return to their core business.”
Marshal Kushniruk, executive vice president of strategy at Avalara said, “BillMax understands the needs of its clients, and their software solution reduces complexity for them in many ways. We understand that digitization of business processes is not an option, it is essential; we are proud to offer fast, accurate, and easy tax compliance solutions to our shared customers.”
BillMax Billing Solutions is now an Avalara Certified partner. Certified partners pass a series of criteria developed by Avalara to ensure the connector’s performance and reliability, thereby helping mutual customers benefit from a seamless experience with Avalara’s tax compliance solutions.
About Partner
BillMax Billing Solutions helps businesses, particularly the ISP and VoIP verticals, manage a customer’s life cycle to improve customer service, reduce costs, and lower administrative overhead. Since 1998, BillMax has done hundreds of installations for clients around the world. The BillMax team works very closely with clients to put in place a solution to meet their particular needs. More information at billmax.com.
About Avalara, Inc.
Avalara helps businesses of all sizes get tax compliance right. In partnership with leading ERP, accounting, ecommerce, and other financial management system providers, Avalara delivers cloud-based compliance solutions for various transaction taxes, including sales and use, VAT, GST, excise, communications, lodging, and other indirect tax types. Headquartered in Seattle, Avalara has offices across the U.S. and around the world in Brazil, Europe, and India. More information at avalara.com.