BillMax: The Ultimate WISP Billing Software Solution

BillMax is a powerful WISP billing software designed to tackle the unique challenges faced by Wireless Internet Service Providers (WISPs). With advanced features tailored for efficient management, BillMax streamlines operations, enhances customer service, and helps your business grow. Discover how BillMax simplifies complex tasks for WISPs.

Automated Geocoding for Precise Customer Location Management

With BillMax, you’ll always know exactly where your customers are located. When a service address is entered, the software automatically returns latitude and longitude coordinates. You can override these coordinates for even greater accuracy. BillMax leverages this data to retrieve critical state, county, and census information, making reporting effortless. Plus, the BDC Location ID can also be tracked for compliance.

Track Towers with POPs

BillMax allows you to manage Points of Presence (POPs) effortlessly. Enter a tower’s physical address, specify the type of services offered, and add custom fields for unique data needs. Each tower is geocoded to provide FIPS and census data. You can also attach images and notes for a complete record, and schedule regular maintenance using the integrated ticketing system.

Monitor Access Points (APs)

Easily track Access Points (APs) and associate them with their respective towers. Customize fields, define coverage areas using shapefiles or radius parameters, and document essential information like sector azimuths and beam widths. Attach images, notes, and tickets for full visibility and maintenance tracking.

Visualize Services with the AP Service Map

BillMax’s AP Service Map provides a clear, color-coded view of all services connected to an Access Point. Unconnected services are marked in black, allowing you to quickly identify gaps and take action. This visual tool simplifies service management and ensures better customer connectivity.

Customer Notifications by POP or AP

Notify customers about issues or scheduled maintenance at specific POPs or APs with ease. Select the email template, choose the affected customers, and run a test to ensure accuracy before sending. BillMax ensures clear communication, reducing downtime frustrations.

BDC Reporting Simplified

Stay compliant with FCC regulations using BillMax’s BDC reporting feature. The software generates CSV files by merging serviceable address data with FCC-required metadata (like speeds and technology codes) and coverage polygons. Submit these files directly to the FCC website, saving time and effort.

Broadband Labels Made Effortless

BillMax helps you meet the FCC’s broadband labeling requirements with ease. Create standardized labels for mass-marketed broadband plans, ensuring your customers receive clear, accurate information. These labels are archived for two years, retrievable through an intuitive interface or via REST API endpoints for seamless integration.

Why Choose BillMax for WISP Billing?

BillMax stands out as a comprehensive WISP billing software solution, offering robust tools for geocoding, service tracking, FCC compliance, and customer communication. With features designed specifically for WISPs, BillMax empowers your business to focus on growth while streamlining operational complexity.

Get Started Today!

Ready to experience the difference? Discover how BillMax can transform your WISP billing operations. Contact us today to learn more or schedule a demo.