Automate E-check Returns

Use these steps to setup E-check Returns. Currently only available for IPPay payment processing.

Modify the Correspondence > System Email Templates > achdecline email template if desired.
Create a Billing Administration > One Time Item/Fee if a fee will be charged for a e-check return.
Create or modify a ticketing queue and create an issue for E-check Returns at Correspondence > Queues if a ticket will be created and tracked for a e-check return.
In addition to the normal settings for this list, edit Billing Administration > Lists > IPPay-echeck for E-check Return settings. Below is an example of possibilities.
Enable the batch process at System Administration > > Batch Processing > echeckreturn.
To test, Run Process and check System Administration > Log Files to view results.

Table 1. IPPay e-check List entries
Item	Value	Description
DisableEcheckAutoPay	2	After two declines, disable auto-pay. When disabled, a ticket is created if the ticket option is used.
EcheckReturnFeeDefinition	0	Zero indicates no fee will be assessed. Otherwise, the value is the item definition number.
EcheckTicketQueue	2	Zero indicates no ticket will be created. Otherwise, the value is the ticket queue number.
EcheckTicketProblem	3	Zero indicates no specific issue is set. Otherwise, the value is the queue issue number to associate with the created ticket.
EcheckRetryDays	3	Specifies the interval in days for the next auto-payment attempt.