Work with Payments

Automate E-check Returns
Manually Process a Credit Card
How to manually charge a credit card using the BillMax Staff Portal
Manually Process an Electronic Check
How to manually draft a bank account via an electronic check using the BillMax Staff Portal
Book a Payment while Viewing an Account
How to book a cash, check or other payment received outside of BillMax using the BillMax Staff Portal while viewing an Account.
Book Payments for Multiple Accounts
How to rapidly book cash, check or other payments received outside of BillMax using the BillMax Staff Portal.
Book Payments from Scanned Checks
Book Payments Using a Nacha File
How to book echeck payments and upload them to a bank via a Nacha file for processing.
Book a Payment Reversal
How to book an NSF Check or Credit Card Chargeback
Correct a non-Settled Credit Card or Electronic Check Payment
Correct a Settled Credit Card or Electronic Check Payment
Resolve a Credit Card or Electronic Check Transaction Flagged as Held
Resolve a Credit Card or Electronic Check Transaction Flagged as Unknown