Manually Process a Credit Card Refund
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View the Account.
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Verify that the Refundable Amount in the Account
Overview is negative.
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Select from the Context Menu.
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Choose the payment(s) to refund. The default is to refund all available credit
card payments. If no payments are available, then no credit card payment is
available to refund.
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Enter Amount to Refund if a partial refund of the amount
is to be made.
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Click Refund to Credit Card.
