Customize the Default Late Notice

  1. Select Correspondence > System Email Templates.
  2. Choose the template overdue1.
  3. Note: The following variable are available. Use either "$variable" or "${variable}" notation.
    TO
    The Account Email Address.
    FROM
    The Billing Email Address of the Virtual Company associated with the Account.
    SUBJECT
    The phrase "account ## is past due" where ## is replaced by the Account number.
    DAYS
    The minimum number or days overdue that will trigger the last notice.
    MAXDAYSOVERDUE
    The maximum number of days overdue for any overdue amount.
    AMOUNT
    The amount overdue.
    BALANCE
    The Account balance.
    NOTICE
    The total number of late notices sent including the current one.
    Modify the Template.
  4. Select Save from the Context Menu